Privacy Policy

IncorpMe (“we,” “us,” “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect when you use incorpme.com or purchase our products, how we use it, with whom we share it, and your rights. We serve customers in 47+ countries and apply these protections globally.

1. Information We Collect

Information you provide directly

• Name and email address when you create an account or contact us
• Country of residence and payment-related information at checkout
• Business details you submit during DFY service intake (LLC name preferences, member names, business address, and similar formation information)
• Messages, attachments, and communications sent to our support team or portals

Information collected automatically

• IP address, browser type, operating system, and referring URLs
• Pages visited, time on page, and navigation paths via analytics tools
• Cookie and session identifiers

Payment information

We do not store full payment card numbers or sensitive financial data on our servers. Payments are processed by third-party payment processors who are responsible for the secure handling of that data under their own privacy policies and PCI-DSS compliance programs.

2. Legal Basis for Processing (GDPR)

If you are located in the European Union or United Kingdom, we process your personal data under the following legal bases:

• Contract: To deliver the courses or services you purchased and to manage your account
• Legitimate interests: For site security, fraud prevention, analytics, and improving our products — balanced against your rights
• Consent: For marketing and promotional communications — you may withdraw consent at any time by unsubscribing
• Legal obligation: To comply with applicable laws, tax obligations, and lawful government requests

3. How We Use Your Information

• To deliver the courses, services, and support you purchased
• To communicate updates about your order or DFY service status
• To send educational content and promotional emails relevant to LLC formation — you can unsubscribe at any time
• To improve, personalize, and secure our website and portals
• To detect and prevent fraud or abuse
• To comply with legal and tax obligations (for example, retaining transaction records)

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only with the following categories of recipients:

• Service providers: Payment processors, email delivery platforms, web hosting providers, and portal software vendors — under appropriate data processing agreements limiting their use of your data
• Formation partners: Registered agent services and, where applicable, state filing processors — only to the extent required to complete your DFY service
• Legal compliance: When required by law, valid legal process, or to protect the rights and safety of IncorpMe, our customers, or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets, in which case we will notify you if your data is transferred to a new controller

5. International Data Transfers

Our servers and service providers may be located in the United States or other countries outside your jurisdiction. If you are located in the EU or UK, transfers of your personal data to countries without an adequacy decision occur under appropriate safeguards, such as the EU Standard Contractual Clauses. By using our services, you acknowledge this transfer.

6. Data Retention

• Account and course access data is retained while your account is active and for a reasonable period thereafter
• Financial and transaction records are retained for up to 7 years for tax, accounting, and legal compliance purposes
• DFY service formation documents are retained for 5 years to support your compliance needs
• You may request deletion of your personal data at any time (subject to our legal retention obligations)

7. Cookies and Tracking

We use:

• Essential cookies: Required for authentication, security, and basic site functionality — these cannot be disabled without breaking core features
• Analytics cookies: Used to understand how visitors navigate our site so we can improve it — you can opt out via your browser settings or a cookie preferences tool

We do not use cross-site tracking cookies for advertising purposes.

8. Your Privacy Rights

EU and UK residents (GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to certain processing activities
• Receive your data in a portable format
• Withdraw consent for marketing at any time
• Lodge a complaint with your local data protection authority (e.g., the ICO in the UK or your national DPA in the EU)

California residents (CCPA / CPRA)

You have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the “sale” or “sharing” of personal information (we do not sell or share your data for advertising)
• Correct inaccurate personal information
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, email support@incorpme.com. We will respond within the timeframe required by applicable law (typically 30 days).

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party services (such as banking partners or government agency websites). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by updating the “Last updated” date above and, where appropriate, by email to registered users.

12. Contact

For privacy-related questions or requests, contact us at support@incorpme.com.